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Returns policy

We shall (at our option) replace or repair, free of charge, any goods which are returned by you to our premises using the method of return delivery service which you agree with
us in advance, and which are shown to our reasonable satisfaction to be defective (under normal use and provided they have been used in accordance with any instructions as
to storage, use and maintenance) under the terms of our warranty as stated.


Goods which are returned to us more than 30 days after the date of dispatch will not be accepted. Any goods which are not defective but are authorised for return must meet
the following criteria: They must not have been used or part used they must not have broken seals; they must be returned suitably packaged and not marked, they must
visually match their original appearance and be in their original working condition, they must not have been damaged or damaged in transit.


Any returns that do not meet these criteria or have not been authorised will not be accepted and will be returned to you and you will be invoiced for the appropriate carriage
charge. If you do not approve the return of the goods to you and the payment of the carriage charge within 2 months, we reserve the right to destroy the goods. You are
responsible for the cost of returning any goods to us which are not defective under the terms of our warranty. For any returned goods which are not defective but in respect of
which have been ordered in error will incur a charge for postage, we will issue a returns label however the amount refunded back will reflect postage costs.

We shall not accept any liability for shortages, damage in transit to or non delivery of goods unless you notify us in writing within seven days of receipt of goods or receipt of invoice